This article has been originally published in the dubs.fi blog. Please click here to read the full case study on the dubs.fi website!
“The 2022-2023 off-season in Finland marked the first year in which the swappable electric scooters of Bird, Okai ES400D, also known as the Bird S, were put into hibernation in Finland. A surprising issue arose when, post-hibernation, a significant proportion of the scooters failed to reactivate. This issue was universal to all ES400D scooters in Finland, and solving it became our challenge – a challenge that extended beyond just getting the scooters back on the streets.…”
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